Shipping Policy
SHIPPING POLICY
Most orders are shipped within 2-4 business days of purchase; unless it is a pre-order item or made-to-order item it could take longer, if there is a problem with your order or additional verification is needed.
You will automatically receive an e-mail when your order has shipped. It will contain a tracking number that you can use to go online and track the status of your shipment (give at least 24 hrs for USPS to update tracking information).
All orders placed on Friday after 5:00 PM EST will begin processing on the following Monday.
US Shipping
Standard Flat Rate (3-7 Days)
Priority Mail Express (1-2 Days)
(Express orders placed after 11 am EST will be processed the next day)
Please note:
Free standard shipping is available within the United States on orders in which the merchandise exceeds $100.
Refused, Not Received or Undeliverable Packages
Unfortunately, we cannot be responsible for stolen packages or packages delayed by the postal service. Once a package is scanned as "delivered" it is the customer's responsibility to initiate a search request with their local Post Office.
Please contact us to request your package be mailed with "signature delivery" if you have concerns about your package being stolen or not received.
Please provide and confirm an accurate, working address and remember to include your apartment number, floor number, or any other information that is necessary to ensure that the carrier can successfully deliver your package.
If you would like us to re-ship a package that was returned to us as undeliverable, additional shipping costs maybe required
Refused packages may be subject to shipping costs.
Shipping costs are NON-REFUNDABLE.